Feedback and support

Suggestions for improvement

We welcome feedback and ideas from parents, teachers, and students.

• Report problems and difficulties
• Propose new topics, cards, or classroom activities.
• Suggest usability improvements for controls, camera, or menus.
• Share what worked well in your classroom and what could be clearer.

Join our community: https://antura.discourse.group

Report a problem

Each quest has a dedicated area in our community forum where you can share feedback, bugs, and ideas. Please check the corresponding link from quest pages

What to include:

• Your device/OS (e.g., PC latptop with Windows 11, iPad with iPadOS version 15), and the game version/build date
• Clear steps to reproduce the issue
• Expected result vs. actual result
• Screenshots or a short video, if possible

Send us the Player Log (Windows)

When something goes wrong, the game writes a log file we can read to diagnose the issue.

Player Log

1. Press Win + R on your keyboard to open “Run…”.
2. Paste this and press Enter:

%USERPROFILE%\AppData\LocalLow\VGWB\Antura

3. You should see a file called Player.log (and sometimes Player-prev.log).
4. Right-click → Send to → Compressed (zipped) folder.
5. Email us the .zip.

If you don’t see the “AppData” folder: in File Explorer click View → Show → Hidden items.

Crash log

If the game crashed, please check if the “Crashes” folder exists at the folowing path and send the newest crash folder too:

1. Press Win + R on your keyboard to open “Run…”.
2. Paste this and press Enter:

%LOCALAPPDATA%\Temp\VGWB\Antura

3. Check if there is folder called "Crashes"
4. if it exists, please Zip and send us the most recent subfolder (it contains error.log, crash.dmp, etc.)

macOS

⌘ + Shift + G and then ~/Library/Logs/VGWB/Antura/